Shipping policy
Shipping Policy
Last updated: April 29, 2026
---
At DVN Labzo, we are committed to delivering your products safely, quickly, and efficiently.
---
## Order Processing
- All orders are processed within 1–3 business days (excluding Sundays and public holidays).
- Once your order is processed, you will receive a confirmation email with tracking details.
- Orders placed during sales or high-demand periods may take slightly longer to process.
---
## Shipping Time
- Standard Delivery (India): 3–7 business days
- Delivery timelines may vary depending on your location and courier partner availability.
Please note: Delivery times are estimates and not guaranteed.
---
## Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- We may offer free shipping on selected products or promotional campaigns.
---
## Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS.
- You can track your order in real-time using the provided link.
---
## Delays
While we strive for timely delivery, delays may occur due to:
- High order volume
- Courier or logistics issues
- Weather conditions
- Public holidays or strikes
DVN Labzo is not liable for delays caused by external factors beyond our control.
---
## Incorrect Address
- Please ensure that your shipping details are accurate at checkout.
- DVN Labzo will not be responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
---
## Failed Delivery Attempts
- If delivery fails due to unavailability or incorrect details, the courier may attempt re-delivery.
- Additional charges may apply for re-shipping in such cases.
---
## Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
- We will investigate the issue and provide a suitable resolution.
---
## International Shipping
- Currently, we may or may not offer international shipping. If available, charges and delivery timelines will be displayed at checkout.
- Customers are responsible for any customs duties or import taxes applicable in their country.
---
## Contact Us
For any shipping-related queries:
📧 Email: dvnlabzo@gmail.com
📍 Address: House No. 1383, Rajokri Pahari, New Delhi – 110038, India
---
We appreciate your trust in DVN Labzo and strive to deliver a smooth and reliable shipping experience.